住宿

    飯店英文:20 個從入住到退房的語塊

    住飯店最怕的不是聽不懂,是想講的時候找不到句子。這 20 個語塊涵蓋訂房、報到、反映問題到退房,整塊記起來,臨場就不用組。

    20 個語塊
    阿塊拉著行李箱走到飯店櫃檯

    住飯店的英文有個特點:你講的話比你聽的話重要。櫃檯人員的台詞高度可預測,聽不懂還能看螢幕、看手勢;但要換房、要延遲退房、要反映熱水不熱,這些都得由你先開口。

    下面 20 個語塊涵蓋整段住宿:訂房與詢問空房、報到、房內設備出狀況、追加需求、退房與寄放行李。數量不多,因為飯店情境本來就集中 —— 這 20 句大概就能撐完九成的狀況。

    1. 01

      Do you have any rooms available...

      你們有空房嗎?

      例句
      • Do you have any rooms available for tonight?

        你們今晚有空房嗎?

      • Do you have any rooms available for two people?

        你們有適合兩人的空房嗎?

      • Do you have any rooms available with a king-size bed?

        你們有配備特大號床的空房嗎?

    2. 02

      I have a reservation under the name of...

      我有一個預訂,姓名是...

      例句
      • I have a reservation under the name of Smith.

        我有一個史密斯先生的預訂。

      • Good afternoon, I have a reservation under the name of Lee.

        午安,我有一個李小姐/先生的預訂。

      • Excuse me, I have a reservation under the name of Chen for two nights.

        不好意思,我有一個陳小姐/先生的預訂,住兩晚。

    3. 03

      The [item] is not working...

      那個[物品]壞了/不能用...

      例句
      • The air conditioning is not working in my room.

        我房間的空調壞了。

      • The TV is not working; can someone check it?

        電視壞了;能請人檢查一下嗎?

      • The hot water is not working in my shower.

        我淋浴間的熱水壞了。

    4. 04

      Can I get some [item/service]...

      我能得到一些[物品/服務]嗎?

      例句
      • Can I get some extra towels for my room?

        我能為我的房間多要一些毛巾嗎?

      • Can I get some water delivered to my room?

        我能請人送一些水到我房間嗎?

      • Can I get some help with my luggage?

        我能得到一些行李方面的幫助嗎?

    5. 05

      I'd like to check out now...

      我現在想退房...

      例句
      • Good morning, I'd like to check out now.

        早安,我現在想退房。

      • Excuse me, I'd like to check out now and pay my bill.

        不好意思,我現在想退房並結帳。

      • We are ready, I'd like to check out now, please.

        我們準備好了,請幫我辦理退房。

    6. 06

      What's the rate for a...

      一間...的價格是多少?

      例句
      • What's the rate for a single room for two nights?

        單人房住兩晚的價格是多少?

      • What's the rate for a room with a king-size bed?

        一張特大號床的房間價格是多少?

      • What's the rate for a room with a city view?

        一間市景房的價格是多少?

    7. 07

      Could I have a room with a...

      我能住一間有...的房間嗎?

      例句
      • Could I have a room with a nice view?

        我能住一間風景好的房間嗎?

      • Could I have a room with a balcony?

        我能住一間有陽台的房間嗎?

      • Could I have a room with a shower, not a bathtub?

        我能住一間只有淋浴沒有浴缸的房間嗎?

    8. 08

      How do I use the...

      我該如何使用...?

      例句
      • How do I use the air conditioning in my room?

        我該如何使用房間裡的空調?

      • How do I use the safe in the closet?

        我該如何使用衣櫃裡的保險箱?

      • How do I use the coffee maker in the room?

        我該如何使用房間裡的咖啡機?

    9. 09

      Where is the [facility]...

      [設施]在哪裡?

      例句
      • Where is the swimming pool in the hotel?

        飯店的游泳池在哪裡?

      • Where is the breakfast area located?

        早餐區在哪裡?

      • Where is the nearest exit from my room?

        從我的房間出去最近的出口在哪裡?

    10. 10

      Could I see my bill...

      我能看看我的帳單嗎?

      例句
      • Could I see my bill before I check out?

        我退房前可以看看我的帳單嗎?

      • Could I see my bill to check the charges?

        我能看看我的帳單以核對費用嗎?

      • Could I see my bill for the room service from last night?

        我能看看我昨晚的客房服務帳單嗎?

    11. 11

      Is breakfast included with the...?

      早餐是否包含在...

      例句
      • Is breakfast included with the room rate?

        早餐是否包含在房價內?

      • Is breakfast included with the executive suite?

        早餐是否包含在行政套房的費用中?

      • Is breakfast included with the special offer?

        早餐是否包含在特別優惠中?

    12. 12

      Can I check in a little...?

      我能否提早/晚一點入住?

      例句
      • Can I check in a little earlier, around 1 PM?

        我能否提早一點,大約下午1點入住?

      • My flight arrives late. Can I check in a little after midnight?

        我的航班很晚才到。我能否在午夜過後一點入住?

      • Can I check in a little later, maybe around 4 PM instead of 3 PM?

        我能否晚一點入住,大概下午4點而不是3點?

    13. 13

      My room is a bit too...

      我的房間有點太...

      例句
      • My room is a bit too noisy. Is it possible to change rooms?

        我的房間有點太吵了。可以換房間嗎?

      • My room is a bit too cold. Could you please check the heating?

        我的房間有點太冷了。你能檢查一下暖氣嗎?

      • My room is a bit too far from the elevator. Do you have one closer?

        我的房間離電梯有點太遠了。有更近的房間嗎?

    14. 14

      What are the hours for the...?

      ...的開放時間是什麼?

      例句
      • What are the hours for the swimming pool?

        游泳池的開放時間是什麼?

      • What are the hours for the gym?

        健身房的開放時間是什麼?

      • What are the hours for the hotel restaurant?

        飯店餐廳的開放時間是什麼?

    15. 15

      Is a late check-out...?

      延遲退房是否...

      例句
      • Is a late check-out possible today?

        今天可以延遲退房嗎?

      • Is a late check-out free of charge?

        延遲退房是否免費?

      • Is a late check-out available until 2 PM?

        延遲退房可以到下午2點嗎?

    16. 16

      Could you please confirm my reservation for...

      您能幫我確認一下我預訂的...嗎?

      例句
      • Could you please confirm my reservation for two nights?

        您能幫我確認一下我預訂的兩晚住宿嗎?

      • Could you please confirm my reservation for tomorrow, under the name Smith?

        您能幫我確認一下明天史密斯名下的預訂嗎?

      • I'd like to confirm my reservation for a single room, please.

        我想確認一下我預訂的單人房,謝謝。

    17. 17

      What is the Wi-Fi password for...

      ...的Wi-Fi密碼是什麼?

      例句
      • What is the Wi-Fi password for the guest rooms?

        客房的Wi-Fi密碼是什麼?

      • Could you tell me what is the Wi-Fi password for this floor?

        您能告訴我這層樓的Wi-Fi密碼是什麼嗎?

      • I need to connect to the internet. What is the Wi-Fi password for the hotel?

        我需要連接網路。酒店的Wi-Fi密碼是什麼?

    18. 18

      I'm sorry, but there's no [item] in my room.

      很抱歉,我的房間裡沒有[物品]。

      例句
      • I'm sorry, but there's no soap in my room.

        很抱歉,我的房間裡沒有肥皂。

      • Excuse me, I think there's no towel in my room.

        不好意思,我的房間裡好像沒有毛巾。

      • There's no remote control for the TV in my room.

        我的房間裡沒有電視遙控器。

    19. 19

      Could you tell me how to get to the [place]?

      您能告訴我怎麼去[地方]嗎?

      例句
      • Could you tell me how to get to the breakfast area?

        您能告訴我怎麼去早餐區嗎?

      • Excuse me, how do I get to the swimming pool from here?

        不好意思,請問從這裡怎麼去游泳池?

      • Could you tell me how to get to my room, please? It's room 305.

        您能告訴我怎麼去我的房間嗎?是305號房。

    20. 20

      Can I leave my luggage here after...

      ...之後我能把行李寄放在這裡嗎?

      例句
      • Can I leave my luggage here after check-out?

        退房後我能把行李寄放在這裡嗎?

      • We have a late flight. Can I leave my luggage here after 12 PM?

        我們班機很晚。中午12點後我能把行李寄放在這裡嗎?

      • Is it possible to leave my luggage here after I check out?

        我退房後可以把行李寄放在這裡嗎?

    這一頁怎麼練

    1. 1先練「反映問題」那幾句。 訂房和報到你還能用手機畫面比,房間出狀況只能靠講。
    2. 2注意 `The [item] is not working` 這種句框。 中括號就是空格,換掉裡面的字就是一句新句子,這種一次記等於記十句。
    3. 3唸的時候把語氣放進去。 同一句 Could I get a late check-out? 語調上揚是請求,平平的講出來像在通知,飯店人員的反應會不一樣。

    為什麼句框特別划算,什麼是語塊?語塊學習法完整指南 有解釋。出門吃飯的部分看 餐廳點餐英文

    常見問題

    想延遲退房要怎麼說?

    Could I get a late check-out? 是最直接的問法。如果想講明時間,接 until 2 p.m. 就好。多數飯店會看當天狀況決定,所以問句要用請求語氣而不是通知語氣 —— 語調上揚差很多。

    房間有東西壞了,但我不知道那個東西的英文怎麼辦?

    The thing in the bathroom isn't working 加上手機拍的照片就能解決九成情況。這頁的 The [item] is not working 是個句框,中括號填不出來時就換成 something —— 講出問題比講對名詞重要

    check in 和 check-in 差在哪?

    check in 是動詞(I'd like to check in),check-in 加連字號是名詞(What time is check-in?)。講話時聽不出差別,寫 email 給飯店時才需要注意。

    沒有預訂想現場問有沒有房,要怎麼開口?

    Do you have any rooms available tonight? 就可以。想問價錢接 How much is it per night?不用先自我介紹或鋪陳,英語系飯店櫃檯的對話節奏比中文直接得多。

    下次出國前,先把這 20 句唸熟

    ChunksEnglish 有母語者發音、影子跟讀與錄音比對,通勤路上兩分鐘就能練一輪。核心功能免費。